Question 1

How do I use these soaps?

Accepted Answer

JüniperBe soaps are for external use only and are a rinse-off product. Wet soap under warm water, bring to a lather and wash your hands, face and body. Rinse off all soap thoroughly.

Question 2

How do I take care of the soap?

Accepted Answer

Please keep the soap in its original packaging until it's time to use it, stored in a cool, dry place away from direct sunlight or excess moisture. The first time you use it, you may not get a lot of lather. This is normal, and after a couple of uses, the soap will start to produce a full, rich lather.

After each use, it's important to keep the soap in a dry, well-ventilated area. Avoid leaving the soap in standing water or a damp area, as this can cause the soap to become soft and dissolve faster. A soap dish with drainage holes or a wire rack can be helpful to keep the soap dry between uses. If you're using it in the bath or shower, put it in a soap bag that can be hung up to dry with the soap inside.

Don't leave it on the sun, the colours will fade.

Question 3

Are these soaps moisturising?

Accepted Answer

The main purpose of soap is to clean. While it cleans away dirt and excess oils, it can sometimes strip away our natural skin oils.  However, cold process soap naturally contains glycerine, a humectant that draws moisture from the environment and helps retain it in the skin. JüniperBe soaps also include superfats, , which means we leave a small percentage of oils unsaponified. This creates a milder and gentler soap that won't leave you feeling dry or tight.

However, not two skins are the same. If you do experience any tightness after using our soap, we recommend following up with a moisturizer to help restore your skin's natural pH balance and prevent dryness or irritation.

Question 4

What is the pH of these soaps?

Accepted Answer

The pH range of our cold process soaps typically falls between 8 and 10 due to the saponification process that occurs during soap making, where the fats and oils used are mixed with a strong base like sodium hydroxide (lye).

However, an alkaline pH can be harsh and drying on the skin if not properly balanced or formulated with skin-friendly ingredients. This is why we carefully select oils, butters, and other ingredients for our soap formulas, ensuring they have beneficial properties.

We also offer other cleansing products, not made with cold process soap, that have a lower pH. These products are generally known as *syndets* and may be better suited to your needs. Please feel free to contact us to inquire about them.

Question 5

Can I use your soaps on my face and hair?

Accepted Answer

Facial skin is thinner and more delicate than the skin on other parts of your body. It has a higher density of nerve endings and blood vessels, making it more responsive and prone to irritation. Additionally, the face is often exposed to environmental factors like UV radiation, pollution, and harsh weather conditions, which can further contribute to sensitivity. Our soaps are formulated for general use on the body, and whilst they are gentle and formulated with skin-friendly ingredients, some people may experience tightness after repeated daily use.

Whilst occasional use of cold process soap will not damage your hair (it may give you a wicked freeze, though!) we do not recommend to use it on your hair and scalp. Specifically formulated solid shampoo bars, which have a lower pH are better suited for the hair.

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